Terms and Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "you") and Nepalese Events Australia ("Platform", "we", "us") governing your access to and use of our website, mobile application, and all associated services. By creating an account, browsing events, purchasing tickets, listing events, or using any Platform feature, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1. Definitions

"Platform" — The Nepalese Events Australia website, mobile application, and all associated services
"User" — Any individual who accesses or uses the Platform, including both attendees and organisers
"Organiser" / "Vendor" — A User who creates, lists, manages, or sells tickets for events on the Platform
"Attendee" — A User who purchases tickets or registers for events through the Platform
"Event" — Any gathering listed on the Platform, including concerts, festivals, community events, workshops, and sports
"Ticket" — A digital pass (with QR code) granting entry to an Event, purchased through the Platform

2. Acceptance of Terms

By using the Platform, you confirm that:

You are at least 16 years old (minors must have parent/guardian consent for ticket purchases)
You have the legal capacity to enter into binding agreements under Australian law
You agree to these Terms and our Privacy Policy
If you do not agree, you must not access or use the Platform

3. Account Registration & Security

You must provide accurate, current, and complete information during registration
You are responsible for maintaining the confidentiality of your login credentials
You are liable for all activities that occur under your account, whether authorised or not
Email addresses cannot be changed after registration without contacting support — this is a security measure
You must not create multiple accounts or share account credentials with others
Notify us immediately of any unauthorised account access or security breach
We may suspend or terminate accounts that violate these Terms or engage in fraudulent activity

4. Ticket Purchases

4.1 Booking Process

All ticket sales are processed through Stripe, a PCI-DSS compliant payment gateway
Ticket prices are set by event organisers. Nepalese Events Australia charges a service fee and/or commission on each sale, displayed transparently at checkout
Once payment is confirmed, tickets are issued immediately via email and made available in your My Tickets dashboard

4.2 Ticket Validity & Use

Tickets are personal to the named attendee and are non-transferable except through our official ticket transfer feature
Each ticket has a unique QR code. Duplicate, copied, or fraudulent tickets will be rejected at entry
Attendees must present a valid ticket (digital or printed) at the event for entry
Nepalese Events Australia is not responsible for denied entry due to invalid, duplicated, or fraudulent tickets
Reselling tickets above face value is prohibited and may result in account suspension

4.3 Refunds

Ticket refunds are governed by our Refund Policy and the Australian Consumer Law. Key points:

Full refunds are provided for cancelled events
Change-of-mind refunds are not available — use the ticket transfer feature instead
Duplicate charges due to technical errors will be refunded upon verification

5. Event Organisers & Vendors

5.1 Organiser Responsibilities

Provide accurate, complete, and current event information (date, time, venue, pricing, descriptions, images)
Obtain all necessary permits, licences, insurance, and approvals required to hold the event
Comply with all applicable Australian laws, including consumer protection, safety, anti-discrimination, and venue regulations
Deliver the event as described. Significant changes must be communicated to ticket holders promptly via the Platform
Respond to attendee inquiries within a reasonable timeframe (recommended: 48 hours)
Ensure the venue meets safety standards and has adequate capacity for ticket sales

5.2 Commission & Fees

Nepalese Events Australia charges a 10% commission on each paid ticket sale, unless otherwise agreed in writing
Listing events is free. Free events (no ticket cost) incur zero fees
Payment processing fees (Stripe) are passed through at cost
Commission is deducted from earnings before payout
Full terms are in our Vendor Agreement

5.3 Payouts

Earnings are available for withdrawal after the event concludes and the refund window passes
Minimum withdrawal: $50 AUD to an Australian bank account
Withdrawals processed within 5 business days
Vendors are responsible for their own tax obligations (GST, income tax)

5.4 Prohibited Activities

Listing fake, fraudulent, or non-existent events
Selling tickets above the maximum permitted price
Using the Platform for money laundering or illegal activities
Harvesting attendee contact information for purposes outside event communication
Creating duplicate listings for the same event
Misrepresenting event details, capacity, or venue

6. Community Features & Code of Conduct

Our Platform includes event chat, community forums, and user-generated content features. By using these features, you agree to our Code of Conduct:

Be respectful and inclusive — no harassment, hate speech, or discrimination
Do not post spam, advertising, or promotional content without authorisation
Do not share personal information of others without consent
Do not impersonate other users or organisations
Do not post content that is illegal, offensive, or harmful
Violations may result in content removal, chat suspension, or account termination

7. Intellectual Property

7.1 Platform Content

All Platform content — including logos, designs, text, graphics, software, and user interface — is the property of Nepalese Events Australia or its licensors and is protected by Australian and international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, or create derivative works without written permission.

7.2 User-Generated Content

Event listings, images, and descriptions remain the property of the respective organisers
By submitting content, you grant Nepalese Events Australia a non-exclusive, royalty-free licence to display, reproduce, and promote your content on the Platform and in marketing materials
You warrant that your content does not infringe any third-party intellectual property rights

8. Limitation of Liability

To the fullest extent permitted by Australian law:

Nepalese Events Australia acts as a platform connecting organisers and attendees. We are not the provider of the events themselves
We are not liable for the actions, omissions, conduct, or quality of any event organiser or other user
We are not liable for event cancellation, postponement, venue changes, or failure to deliver events as described
We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform
Our total aggregate liability for any claim arising from these Terms is limited to the amount you paid us in the 12 months preceding the claim

Nothing in these Terms excludes, restricts, or modifies any consumer guarantees, rights, or remedies you have under the Australian Consumer Law that cannot be excluded.

9. Indemnity

You agree to indemnify and hold harmless Nepalese Events Australia, its directors, employees, contractors, and partners from any claims, damages, losses, liabilities, costs, or expenses (including legal fees) arising from:

Your use of the Platform or violation of these Terms
Your infringement of any third-party intellectual property or other rights
Any content you submit to the Platform
Any event you organise, including claims by attendees

10. Termination

We may suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or conduct harmful to the Platform or its users
You may close your account at any time by contacting support
Upon termination, your right to use the Platform ceases immediately
Provisions that by their nature should survive termination (including intellectual property, indemnity, and limitation of liability) shall remain in effect

11. Dispute Resolution

Both parties agree to attempt to resolve disputes informally first, by contacting the other party
If informal resolution fails, disputes will be resolved through mediation in Sydney, NSW
If mediation fails, disputes shall be submitted to the exclusive jurisdiction of the courts of New South Wales, Australia

12. Governing Law

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia, without regard to conflict of law principles.

13. Changes to These Terms

We may update these Terms at any time. Significant changes will be communicated via email or a prominent notice on the Platform. The "Last updated" date below indicates when the Terms were last revised. Continued use of the Platform after changes constitutes acceptance of the revised Terms.

14. Related Documents

Privacy Policy — How we handle your personal data
Cookie Policy — How we use cookies and tracking technologies
Refund Policy — Ticket refund terms and conditions
Vendor Agreement — Detailed terms for event organisers
Code of Conduct — Community behaviour guidelines
Disclaimer — Limitations of information accuracy

15. Contact

For questions about these Terms, contact us:

Email: infonepaleseevents@gmail.com
Contact form: Contact Us page

Last updated: August 2026

Explore More Nepali Guides

Nepali Guides by City

Tools & Resources